Step 4 of the process · Book every lead

Every lead called, qualified and booked. You just show up.

The average service business misses most of its inbound calls because the owner is on a job. That's where the marketing money leaks. Our setters pick up the follow-up: every lead from your site, Google, ads or socials is contacted within minutes, qualified like you would, and booked onto your calendar.

Talk about follow-up
82%

of calls go unanswered

The average service business misses most inbound calls. Each one is a job someone else gets.

5min

Is all you've got

A lead that waits longer than five minutes for a reply is far less likely to ever become a customer.

1playbook

Yours

Our setters qualify the way you would. You set the questions, the service area and what makes a good job.

Who does what

People where it matters. Automation underneath.

Our setters

Real people, trained on your business.

  • Call and text every new lead within minutes
  • Ask your qualifying questions: job, budget, timeline, address
  • Book the estimate onto your calendar
  • Chase unclosed quotes until they book or say no
  • Hand you anything unusual with full context

The automations

Running in the background so nothing slips.

  • Missed-call text-back within seconds
  • Appointment confirmations and reminders
  • Review request after every finished job
  • Re-engagement texts to old leads and past customers
  • Optional after-hours AI assistant, only if you want it
What happens to each lead

From first ring to booked job.

The same sequence runs for every lead, from every channel, whether it came from your Google listing at noon or a Facebook ad at 9 PM.

0 minLead comes inCall, form, Google message, Facebook lead or DM. All of it lands in one inbox.
Under 1 minInstant acknowledgementMissed calls get a text back. Forms get a confirmation. The homeowner knows someone's on it.
Within minutesSetter makes contactCall first, text if no answer. Qualifying questions asked the way you'd ask them.
Same conversationEstimate bookedReal times from your calendar offered. Appointment lands in your CRM and calendar with notes.
Day beforeReminders go outConfirmation and reminder texts cut no-shows. Reschedules handled by the team.
After the jobReview and referral askAutomatic review request. Happy customers become the next lead.
Questions

Common questions about follow-up.

Do I have to use an AI caller?

No. Follow-up is done by our team. An AI assistant is available as an optional after-hours layer if you want it, and plenty of our clients don't.

Do I have to switch my CRM or calendar?

No. Appointments sync to the calendar and CRM you already run the business on.

Can I keep doing my own follow-up?

Of course. Many owners handle calls themselves and just want the missed-call text-back, reminders and review requests running underneath. We set it up either way.

How do your setters know what to say?

They work from your playbook. On onboarding we agree the qualifying questions, your service area, what makes a good job and what to decline. They qualify the way you would.

Free strategy call

Want to know how many leads you're losing right now?

We'll pull your missed-call and response-time numbers on the strategy call. Most owners are surprised.

Book my free strategy call See the process
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